Terms of Use

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1. Acceptance of Terms

By accessing and using this website and purchasing products from AI Pleasure, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Use, please do not use our website or services.

2. Age Requirement

You must be at least 18 years of age (or the age of majority in your jurisdiction) to purchase products from AI Pleasure. By placing an order, you represent and warrant that you are of legal age to purchase adult products in your jurisdiction.

3. Product Use

Our products are designed for personal use only. You agree to use our products in accordance with all applicable laws and regulations. AI Pleasure is not responsible for misuse of our products.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of AI Pleasure and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Limitation of Liability

To the maximum extent permitted by law, AI Pleasure shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

6. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.

Privacy Policy

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1. Information We Collect

We collect the following types of information:

  • Order Information: Name, shipping address, billing address, email address, phone number, and payment information
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited
  • Device Data: If you use our mobile app, we may collect device information and usage patterns (only if you enable cloud sync features)

2. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve our products and services
  • Send marketing communications (only if you opt-in)
  • Comply with legal obligations

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal information. All payment information is processed securely through Stripe, and we do not store complete credit card numbers on our servers.

4. Device Data Privacy

Device usage data remains stored locally on your device by default. We do not collect or transmit usage data to our servers unless you explicitly enable cloud sync features. Even with cloud sync enabled, data is encrypted and used solely to improve your experience.

5. Third-Party Services

We use third-party services such as Stripe for payment processing, shipping carriers for delivery, and analytics services. These services have their own privacy policies governing the use of your information.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us at privacy@aipleasure.com.

7. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, though this may affect website functionality.

Shipping & Return Policy

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1. Shipping

Shipping Methods:

  • Standard Shipping: 3-5 business days (Free)
  • Express Shipping: 1-2 business days (Additional fee applies)
  • International Shipping: 7-14 business days (Shipping fees apply)

Privacy: All orders are shipped in plain, unmarked packaging with no indication of contents. The package will not display our company name or product descriptions.

International Orders: International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer. We are not responsible for delays or issues related to customs.

2. Return Policy

We offer a 30-day money-back guarantee for unopened products in original packaging. To qualify for a return:

  • Product must be unopened and in original packaging
  • Return request must be made within 30 days of delivery
  • Product must be in new, unused condition

Opened Products: For hygiene reasons, opened products cannot be returned unless there is a manufacturing defect. If you receive a defective product, please contact us immediately for a replacement or refund.

Return Process: Contact us at returns@aipleasure.com with your order number. We will provide a return authorization and shipping instructions. You are responsible for return shipping costs unless the product is defective.

3. Warranty

All products come with a 1-year warranty covering manufacturing defects. The warranty does not cover damage caused by misuse, accidents, or normal wear and tear. To claim warranty service, contact support@aipleasure.com with proof of purchase and description of the defect.

Disclaimer

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Adult Use Only

WARNING: This product is intended for adult use only. You must be 18 years of age or older (or the age of majority in your jurisdiction) to purchase or use this product. By purchasing or using this product, you confirm that you are of legal age.

Health and Safety

This product is designed for personal wellness and pleasure. Consult with a healthcare professional before use if you have any medical conditions, concerns, or questions. Discontinue use if you experience any discomfort, pain, or irritation.

Product Use

Use only as directed. Read all instructions and safety guidelines before first use. Do not use the device while charging. Keep away from water during use. Do not share the device with others. Use only approved lubricants (water-based recommended).

No Medical Claims

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. This product is for personal wellness and entertainment purposes only.

Disclaimer of Warranties

Products are provided "as is" without warranties of any kind, either express or implied, except as required by law. We do not warrant that the products will meet your specific requirements or that the operation of the products will be uninterrupted or error-free.

Contact

If you have questions about this disclaimer or our products, please contact us at support@aipleasure.com.